Terms of Service
01. Scope of this Document
This document governs use of the website and advisory services provided by Axiomera Nexus. By requesting information, submitting a form, purchasing a service, or using advisory materials, the client agrees to these terms.
Axiomera Nexus provides advisory-only IT consulting and technology guidance. The services are designed to support business decision-making and do not replace the client’s own management judgment, legal advice, financial advice, cybersecurity operations, or implementation responsibility.
02. Advisory-Only Service Model
The company delivers reports, roadmaps, analysis, recommendations, decision matrices, process observations, vendor comparison materials, and due diligence summaries.
The company does not implement software, deploy systems, administer client environments, manage infrastructure, or take custody of credentials. Clients remain responsible for deciding whether and how to act on any recommendation.
03. Services Covered
Covered services may include IT strategy and technology roadmap development, software selection advisory, IT process and operating model review, and technology due diligence or infrastructure audit advisory.
Each engagement is limited to the written scope in the proposal, invoice, statement of work, or confirmed communication. Any additional request may require additional fees or a new engagement.
04. Client Responsibilities
The client must provide accurate, complete, and timely information needed for the engagement. Delays, omissions, inaccurate records, or unavailable stakeholders may affect timelines, analysis quality, and final recommendations.
The client is responsible for backups, system controls, compliance obligations, internal approvals, vendor negotiations, budget decisions, and implementation supervision.
05. No System Access
The company does not require administrative access to client systems, production environments, private repositories, cloud accounts, payment systems, or internal credentials.
If the client voluntarily shares sensitive material, the client is responsible for ensuring that disclosure is lawful, necessary, and appropriately limited.
06. Fees and Payment
Fees are due according to the invoice or written agreement. Advisory fees compensate analysis time, preparation, research, documentation, meetings, and final deliverables.
Website price ranges are general estimates only. Final pricing depends on complexity, urgency, scope, documentation quality, number of stakeholders, and deliverables required.
07. Deliverables and Revisions
Reasonable clarifications may be provided after delivery when they relate directly to the agreed scope. Revisions are intended to correct factual misunderstandings, improve clarity, or align formatting with the agreed deliverable format.
Revisions do not include new analysis, expanded scope, additional vendor evaluations, implementation work, or new stakeholder interviews unless separately approved.
08. Confidentiality
The company will use commercially reasonable care to protect confidential information provided during an engagement. Confidential information may include business strategy, technology documentation, vendor materials, organizational processes, internal reports, and non-public operational details.
Confidentiality does not apply to information that is public, independently developed, lawfully obtained from another source, approved for disclosure, or required to be disclosed by law.
09. Intellectual Property
Unless otherwise agreed in writing, the client may use final paid deliverables internally for business decision-making. Axiomera Nexus retains ownership of its underlying methods, templates, analytical structures, know-how, frameworks, and reusable advisory materials.
The client may not resell, publish, license, or distribute deliverables as standalone products without written permission.
10. No Guarantees
Recommendations are not guarantees of business performance, vendor success, cost savings, system uptime, compliance status, security posture, or implementation outcome.
Technology decisions depend on execution quality, budget, staff capacity, vendor performance, changing business needs, and external conditions.
11. Third-Party Vendors
The company may discuss third-party software, vendors, platforms, services, or documentation. Such discussion does not create a reseller relationship, endorsement, warranty, or responsibility for the third party’s performance.
The client is responsible for reviewing vendor contracts, pricing, privacy terms, security documentation, and service commitments before purchasing or implementing any third-party product.
12. Limitation of Liability
To the fullest extent permitted by law, Axiomera Nexus is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, implementation failure, or vendor-related losses.
The company’s total liability for a claim related to an engagement is limited to the amount paid by the client for the specific service giving rise to the claim.
13. Termination
Either party may terminate an engagement according to the written agreement or, if no specific termination terms exist, by written notice.
Fees may remain due for work already performed, time reserved, research completed, meetings held, or deliverables prepared before termination.
14. Updates
The company may update these terms from time to time. The version posted with the stated update date applies to services requested after that date.
If any term is unenforceable, the remaining terms continue in effect.
Contact
Email: advisory@axiomeranexus.com
Address: 301 E Market St, Louisville, KY 40202
Phone: +15022415683